Amacom-American Management Association

Préfacé T Ihis is not a book on principles of management. Nor is it a treatment of management theory. It was written in response to literally thousands of questions and problems encountered both in my work as a manager and a consultant and in seminars throughout the world. I have sought to...

Preface Today's fast-changing environment, with its premium on knowledge, flexibility, and performance, is causing organizations to rethink their paradigms. A paradigm is "a set of rules or regulations (written or unwritten) that does two things: (1) it estabUshes or defines boundaries, and (2)...

rr Handboolc Second Edition DAVID G. COTTS, P.E., C.F.M. Facility management is big business. After payroll, facilities are normally the second largest budget expense. They represent your organization's greatest single source of cost savings. And they are also a major asset, with...

INTRODUCTION Life is occupied in both perpetuating itself and in surpassing itself. . . If all it does is maintain itself, then living is only not dying J —Simone de Beauvoir Some people seem to have a special mindset for the surpassing part of this equation-an ability to move things...

Preface This is not a technical book, however, no one should invest in office automation without first reading it. More importantly, do not put it down until you have tested its theory for yourself. If your company is pursuing the elusive "white-collar productivity" butterfly, then you owe it to...

Foreword RAY Killian's Managers Must Lead! occupies a unique position in the literature on managerial leadership. It is the only book I know of that gets right to the heart of the matter and discusses the types of everyday operating situations that call for individual leadership skills on the...